Privacy Policy

Last updated: December 15, 2025

This Privacy Policy explains how SowSignal (“SowSignal”, “we”, “us”, “our”) collects, uses, discloses, and protects your information when you use our website and SMS gardening reminder service (the “Service”).

Information we collect

  • Contact information: your mobile phone number (required to deliver SMS alerts).
  • Location info you provide: ZIP code and/or City Area selection to personalize reminders.
  • Optional information: name, email address, and preferences (e.g., crops, schedule, frequency).
  • Usage and device data: basic analytics such as pages visited, referrers, and approximate device/browser details.
  • SMS metadata: message delivery status, timestamps, opt-in/opt-out events, and help requests.

How we use your information

  • Deliver and personalize gardening reminders based on your selected area and preferences.
  • Operate, maintain, and improve the Service (including troubleshooting and performance monitoring).
  • Communicate with you about your account, updates, and service-related notices.
  • Prevent fraud, abuse, and unauthorized access, and enforce our Terms.

SMS consent and messaging

By providing your mobile number and opting in, you consent to receive SMS messages from SowSignal. Message frequency may vary based on seasonality and your settings. Standard message and data rates may apply.

  • To stop receiving messages, reply STOP. You may receive a final confirmation message.
  • For help, reply HELP or contact us using the information below.

How we share information

We do not sell your personal information. We may share information in these limited situations:

  • Service providers: vendors that help us operate the Service (e.g., SMS delivery platforms, hosting, analytics) under appropriate contractual protections.
  • Legal and safety: if required by law, or to protect our rights, users, and the public.
  • Business changes: in connection with a merger, acquisition, or asset sale (with reasonable safeguards).

Data retention

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. If you opt out, we may retain a record of your opt-out to prevent future messaging.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. No system is 100% secure, and we cannot guarantee absolute security.

Children’s privacy

The Service is not directed to children under 13, and we do not knowingly collect information from children. If you believe a child has provided us information, contact us so we can take appropriate action.

Your choices

  • Opt out: reply STOP to SMS messages to end alerts.
  • Update preferences: if your onboarding flow includes preferences, you can adjust them through the available settings pages (if enabled).

Changes to this policy

We may update this policy from time to time. The “Last updated” date above indicates when changes were made. Continued use of the Service after an update means you accept the revised policy.

Contact

Questions about this Privacy Policy can be sent to: support@SowSignal.com